Our Culture
At Griffiths & Armour our knowledge and expertise is complemented by a positive culture and high ethical values. Combined, that’s what makes our business tick.
People thrive in a culture that promotes open and honest discussion. We believe passionately that positive things happen when you trust highly skilled, capable and motivated people to share their ideas and provide the tools to turn those positive ideas into reality.
We trust our people and create the space for them to think clearly and act decisively. Both individually and collectively, this is how we make a difference.
Our culture also promotes the highest ethical standards and expectations of each other, this creates a clear perspective. Making good decisions consistently and providing support when needed is what we expect of each other and what our clients have come to expect of us.
How we conduct ourselves with our clients and insurer partners alike, reflects this culture. This is fostered through clear leadership and a structure that supports individual development and provides our brokers with the personal autonomy to make the right decisions and put what is in the best interests of their clients first. There are no barriers imposed that inhibit our team’s ability to deliver excellence in client service.
What our clients say…
We believe that by creating a positive workplace culture we attract some of the brightest talent in the industry, promoting employee engagement and positively contributing to our unwavering commitment to deliver the highest standards in client service. We achieve this through a balanced mix of traditional values, flexibility and innovation.
Perhaps the best measurement of how our culture impacts everything we do comes from our clients, who remind us regularly that our people, the highly personal approach we take and the trusted relationships that are formed over many years, are what makes the biggest difference to them.
We’ve captured some of the comments and words used by our clients about the service they receive from us below…
To find out more, contact us today 0151 236 5656