When the unexpected occurs, time can be of the essence. Our claims management services are central to our client service approach, providing you with vital support when you need it most.
We understand the importance of an efficient and effective claims negotiation and settlement service to you, after all, it’s ultimately at the heart of your insurance purchase decision.
Our approach to claims management is underpinned by 3 key commitments:
To meet our commitments, we have invested significantly to develop a highly skilled and experienced claims team who combine outstanding technical ability with the art of proactive negotiation. These are critical attributes which enable us to deliver on our promise of always putting your best interests first. Our claims management objective is to deliver benefit to you by managing and meeting your financial expectations. Our claims commitment not only applies to the calibre of our claims people, but also in the cutting-edge technology supporting them and you.
Our inclusive approach to claims management ensures that we are there by your side, whatever the circumstances. We keep you fully updated on progress, consulting and seeking agreement with you to the desired financial, commercial and/or reputational result.
We have created key relationships with committed partners, including insurers, specialist solicitors and experts, resulting in a truly unique and industry recognised service, which includes the following:
Prefer to talk? Get in touch with our experts today 0151 236 5656