Claims Management

Claims alleging professional negligence are an almost inevitable part of professional life. They need careful and proactive management.

Our specialist team is fully involved in all claims and aims to protect the interests of our clients, minimising any adverse financial consequences to their business.

Where relevant, we will arrange for a robust defence of any allegations made against our clients.

Our Claims Management Service

On notification of any matter, real or threatened, which may give rise to a claim, we provide proactive claims management advice including methods for dispute resolution and ultimate claims settlement.

This service extends even where the claim lies within the excess, not usually a matter with which brokers would be concerned - another example of how our commitment to a quality service is beneficial to clients.

We provide a dynamic service, with a menu of options to ensure that:

• The extent of the allegations are fully investigated
• The legal position is established at an early stage
• Strong letters of rebuttal are issued, if appropriate
• The best experts are used
• The claim is managed proactively and with care
• Your reputation is maintained

Professional Indemnity insurance Claims Management

It is not uncommon in the Professional Indemnity market for insurers to refuse claims on the basis that a policy condition has been breached, but our record of successfully avoiding such contentions is second to none.

We have created stable relationships with committed partners, such as insurers, specialist solicitors and experts, resulting in a unique service, which includes the following benefits:

• The widest innocent non-disclosure condition available in the market
• Our clients' involvement in all key decisions
• Reasonable views taken by insurers on issues such as the number of excesses that should apply
• Reimbursement of internal costs and expenses in defending claims

Decisions on strategy will only be made with the full agreement of our clients, who have both a financial involvement and commercial reputation to maintain.

Our approach: 'To involve our clients in all decisions, to manage claims proactively and to ensure that the insurers we have selected provide help and support.'

Contact us to discuss our Claims Management Service

If you require more information about our claims management service please contact our claims management team on:

Freephone: +44 (0)800 111 4330

Email: piinsurance@griffithsandarmour.com

Additional Documents